IELTS Writing Task 1 letter sample 3414 – Band 6.5

General Training IELTS Writing Task 1 - Letter

You should spend about 20 minutes on this task.

You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
  • give details of the purchase
  • describe the problem
  • explain why you need a replacement urgently
  • Write at least 150 words.

    You do NOT need to write any addresses.

    Begin your letter as follows:

    Dear Sir or Madam,

    Disclaimer

    The writing sample displayed here is the work of IELTS candidates and has been assessed by our team for guidance and practice purposes. These scores are not official IELTS scores.

    Candidate’s Response:

    Dear Sir or Madam,

    I hope this letter finds you well. I am writing to let you know that I am dissatisfied with the clothing that I have recently purchased from your online store, and I have just received it. I ordered the item a week ago, on 14th August, for my upcoming friend’s wedding on the 2nd September. The order number is 3689, for the XL light blue suits.

    The clothing size is different than what I have ordered. I have selected the XL in the drop-down menu on your website, and then I have proceeded with the checkout and paid the amount via my credit card. However, when it was delivered to me, I immediately noticed that your colleagues made a mistake for by sending me the wrong size. The delivered size is the large, and it does not fit me.

    Would you kindly proceed with the replacement as immediate soon as possible? As stated, the wedding will be on 2nd September, and I need the replaced suits as soon as possible before the wedding date. I would appreciate appreciate it if you can could arrange for an express delivery so that I make sure I get the item on time.

    Thank you for your consideration. I am looking forward to hearing from you.

    Yours faithfully,

    213 words

    Planning Stage

    Presented By: Kasra Sharifan

    Presented By: Kasra Sharifan

    September 21, 2024

    This is an IELTS writing band 6.5 sample

    Disclaimer

    The writing sample displayed here is the work of IELTS candidates and has been assessed by our team for guidance and practice purposes. These scores are not official IELTS scores.

    IELTS Writing Band Descriptors:

    Task Achievement (GT)
    8.0 covers all requirements of the task sufficiently
    7.0 with the tone consistent and appropriate
    7.0 clearly presents and highlights bullet points but could be more fully extended
    9.0 presents a clear purpose
    7.0
    Coherence and Cohesion
    7.0 logically organizes information and ideas
    7.0 there is clear progression throughout
    7.0 uses a range of cohesive devices appropriately although there may be some under-/over-use
    6.0 may not always use referencing clearly or appropriately
    7.0 presents a clear central topic within each paragraph
    6.0
    Lexical Resource
    7.0 uses a sufficient range of vocabulary to allow some flexibility and precision
    7.0 uses less common lexical items with some awareness of style and collocation
    7.0 may produce occasional errors in word choice, spelling and/or word formation
    9.0 the communication is completely natural
    7.0
    Grammatical Range and Accuracy
    6.0 uses a mix of simple and complex sentence forms
    6.0 complex sentences have the same accuracy as the simple ones do
    6.0 makes some errors in grammar and punctuation
    6.0 errors rarely reduce communication
    6.0
    6.5

    Feedback:

    Thank you for writing this letter. The request for a replacement could be more direct. The phrase "Would you kindly proceed with the replacement as immediate as possible?" could be more confidently stated as "Please proceed with the replacement as soon as possible." Additionally, the letter would benefit from a slightly more detailed explanation of how the mistake impacts the writer.

    Video Feedback

    IELTS Juice YouTube Channel

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    The IELTS Assessor

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    Kasra Sharifan

    Co-founder and CFO

    British Council certified English teacher, IDP-trained IELTS instructor, content writer, editor-in-chief, co-founder, and Chief Financial Officer (CFO) at IELTS Juice Online Academy.

    The 6.5 sample upgraded to 7.0+

    Dear Sir/Madam
    I hope this message finds you well. I am writing to express my dissatisfaction with a recent purchase made through your online store. I placed an order on 14th August (Order number: 3689) for an XL light blue suit intended for my friend's upcoming wedding on 2nd September. Unfortunately, upon receiving the package, I discovered that I was sent the incorrect size.
    I had specifically selected XL from the available options on your website, and I proceeded to complete the transaction using my credit card. However, the item I received is a large size, which does not fit me appropriately. This discrepancy is causing significant inconvenience, as I urgently need the correct size for the wedding.
    I kindly request an immediate replacement of the suit in the correct size (XL). Given the time-sensitive nature of the event, I would greatly appreciate it if you could arrange for an express delivery to ensure the replacement arrives before 2nd September.
    Thank you for your prompt attention to this matter. I look forward to your response and hope that this issue can be resolved swiftly.
    Yours faithfully,
    188 words

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