IELTS Writing Task 1 letter sample 3126 – Band 7.0

General Training IELTS Writing Task 1 - Letter

You should spend about 20 minutes on this task.

You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
  • Describe the situation
  • Explain how you were helped
  • State what you are going to do as a result of this good experience
  • Write at least 150 words.

    You do NOT need to write any addresses.

    Begin your letter as follows:

    Disclaimer

    The writing sample displayed here is the work of IELTS candidates and has been assessed by our team for guidance and practice purposes. These scores are not official IELTS scores.

    Candidate’s Response:

    To Whom This May Concern,

    I am writing to express my sense of pleasure and satisfaction I encountered at your supermarket. I accidentally left my mobile phone in a grocery basket when I was shopping on April 14th, at your supermarket situated on Pekini Street.

    After an hour I discovered the loss of my cellphone, I received a call from one of your employees who notified me that my phone was found and waiting for me at the supermarket. I was really shocked by the attitude your shop assistant presented.

    As I am really impressed by dignity your supermarket team I will certainly share this case with my friends and colleagues and, moreover, encourage them to purchase goods and groceries from your supermarket.

    I would like to thank you again for having such a great team and wish you prosperity and success.

    Please do not hesitate should you have any additional information.

    Yours Sincerely,

    156 words
    Presented By: Shahab Hosseinzadeh

    Presented By: Shahab Hosseinzadeh

    March 16, 2024

    This is an IELTS writing band 7.0 sample

    Disclaimer

    The writing sample displayed here is the work of IELTS candidates and has been assessed by our team for guidance and practice purposes. These scores are not official IELTS scores.

    Assessor’s Comment

    Thank you indeed for writing this letter. Task Achievement (TA):
    - The letter effectively fulfills the task requirements: it describes the situation, explains how the writer was helped, and states what the writer intends to do as a result of the experience.
    - The purpose of the letter is clear and it maintains an appropriate tone throughout.

    Coherence and Cohesion (CC):
    - The letter is well-organized and the information is presented in a logical sequence.
    - The use of paragraphs is effective in separating different points.
    - Some transitions could be smoother, and the concluding sentence seems a bit out of context with the rest of the letter ("Please do not hesitate should you have any additional information").

    Lexical Resource (LR):
    - The vocabulary is varied and appropriate for the context of the letter.
    - There are minor issues with word choice and phrasing, such as "express my sense of pleasure and satisfaction I encountered" which could be more naturally phrased.

    Grammatical Range and Accuracy (GRA):
    - The letter demonstrates a good range of grammatical structures and is mostly accurate.
    - There are minor errors, such as the awkward phrasing "I was really shocked by the attitude your shop assistant presented" which could be more naturally written.
    - The use of "Please do not hesitate should you have any additional information" is grammatically correct but contextually unclear.

    Overall:
    The letter is well-written and effectively addresses the requirements of the task, placing it in the Band 7 to 8 range. It successfully communicates the writer's experience, gratitude, and future intentions. To further improve, the writer could focus on refining some of the phrasing for naturalness and ensuring that all sentences contribute clearly and relevantly to the purpose of the letter. The conclusion could be more effectively tied back to the main content of the letter for a stronger closing.


    Kasra Sharifan

    IELTS Writing Band Descriptors:

    Task Achievement (GT)
    9.0 fully satisfies all the requirements of the task
    8.0 presents, highlights and illustrates bullet points clearly and appropriately
    9.0 details are fully and clearly extended.
    9.0 presents a clear purpose
    8.0
    Coherence and Cohesion
    7.0 logically organizes information and ideas
    7.0 there is clear progression throughout
    6.0 uses cohesive devices effectively, but cohesion within and/or between sentences may be faulty or mechanical
    6.0 may not always use referencing clearly or appropriately
    7.0 presents a clear central topic within each paragraph
    6.0
    Lexical Resource
    7.0 uses a sufficient range of vocabulary to allow some flexibility and precision
    7.0 uses less common lexical items with some awareness of style and collocation
    8.0 produces rare errors in spelling and/or word formation
    9.0 the communication is completely natural
    7.0
    Grammatical Range and Accuracy
    7.0 uses a variety of complex structures
    7.0 produces frequent error-free sentences
    8.0 makes only very occasional errors or inappropriacies
    7.0 they do not impede communication
    7.0
    7.0

    Feedback:

    Thank you indeed for writing this letter. Task Achievement (TA):
    - The letter effectively fulfills the task requirements: it describes the situation, explains how the writer was helped, and states what the writer intends to do as a result of the experience.
    - The purpose of the letter is clear and it maintains an appropriate tone throughout.

    Coherence and Cohesion (CC):
    - The letter is well-organized and the information is presented in a logical sequence.
    - The use of paragraphs is effective in separating different points.
    - Some transitions could be smoother, and the concluding sentence seems a bit out of context with the rest of the letter ("Please do not hesitate should you have any additional information").

    Lexical Resource (LR):
    - The vocabulary is varied and appropriate for the context of the letter.
    - There are minor issues with word choice and phrasing, such as "express my sense of pleasure and satisfaction I encountered" which could be more naturally phrased.

    Grammatical Range and Accuracy (GRA):
    - The letter demonstrates a good range of grammatical structures and is mostly accurate.
    - There are minor errors, such as the awkward phrasing "I was really shocked by the attitude your shop assistant presented" which could be more naturally written.
    - The use of "Please do not hesitate should you have any additional information" is grammatically correct but contextually unclear.

    Overall:
    The letter is well-written and effectively addresses the requirements of the task, placing it in the Band 7 to 8 range. It successfully communicates the writer's experience, gratitude, and future intentions. To further improve, the writer could focus on refining some of the phrasing for naturalness and ensuring that all sentences contribute clearly and relevantly to the purpose of the letter. The conclusion could be more effectively tied back to the main content of the letter for a stronger closing.

    Video Feedback

    The IELTS Assessor

    Kasra Sharifan

    Kasra Sharifan

    Co-founder and CFO

    British Council certified English teacher, IDP-trained IELTS instructor, content writer, editor-in-chief, co-founder, and Chief Financial Officer (CFO) at IELTS Juice Online Academy.

    An Above 7.0 Sample

    Dear Sir/Madam
    I hope this letter finds you well. I am writing to express my sincere appreciation for the exemplary service provided by one of your staff members during my recent visit to your supermarket.
    While shopping at your establishment last week, I encountered a situation where I required assistance locating a particular item. A staff member named Anna Joseph promptly approached me and not only guided me to the product but also provided detailed information about its specifications, displaying a commendable level of knowledge and customer service.
    Their assistance not only facilitated my shopping but also left a lasting positive impression. As a result of this exceptional experience, I intend to continue patronizing your supermarket for my future shopping needs and will also recommend it to friends and family.
    I commend your staff's dedication to providing outstanding service, which significantly contributes to the reputation of your supermarket. Thank you for maintaining such high standards of service.
    Yours faithfully,
    159 words

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