Thank you indeed for writing this letter. Task Achievement (TA):
- The letter effectively fulfills the task requirements: it describes the situation, explains how the writer was helped, and states what the writer intends to do as a result of the experience.
- The purpose of the letter is clear and it maintains an appropriate tone throughout.
Coherence and Cohesion (CC):
- The letter is well-organized and the information is presented in a logical sequence.
- The use of paragraphs is effective in separating different points.
- Some transitions could be smoother, and the concluding sentence seems a bit out of context with the rest of the letter ("Please do not hesitate should you have any additional information").
Lexical Resource (LR):
- The vocabulary is varied and appropriate for the context of the letter.
- There are minor issues with word choice and phrasing, such as "express my sense of pleasure and satisfaction I encountered" which could be more naturally phrased.
Grammatical Range and Accuracy (GRA):
- The letter demonstrates a good range of grammatical structures and is mostly accurate.
- There are minor errors, such as the awkward phrasing "I was really shocked by the attitude your shop assistant presented" which could be more naturally written.
- The use of "Please do not hesitate should you have any additional information" is grammatically correct but contextually unclear.
Overall:
The letter is well-written and effectively addresses the requirements of the task, placing it in the Band 7 to 8 range. It successfully communicates the writer's experience, gratitude, and future intentions. To further improve, the writer could focus on refining some of the phrasing for naturalness and ensuring that all sentences contribute clearly and relevantly to the purpose of the letter. The conclusion could be more effectively tied back to the main content of the letter for a stronger closing.
